Privacy Policy
This policy explains how Hengst handles business contact information submitted through the website. The site is designed for B2B automotive parts communication, so the information collected is usually work related: name, company, email, phone, country, inquiry type and the message content provided by the visitor. A buyer may also share vehicle applications, OE references, competitor part numbers, distributor SKUs or documentation requests when asking for filtration support.
Information we collect
Hengst collects information that visitors voluntarily provide in inquiry forms, emails or business communications. Technical data such as browser type, page interactions or referral path may also be used to maintain site performance and improve the clarity of catalog content. The website does not ask for consumer payment card details or personal vehicle ownership records. If a visitor includes sensitive information in a message, Hengst will use it only as needed to evaluate the business request.
How information is used
Submitted information may be used to respond to sourcing questions, prepare quotations, route fitment reviews, support catalog data discussions, provide documentation and improve communication with distributors or fleet teams. Hengst may share relevant details with authorized representatives, logistics partners or technical reviewers when that is necessary to answer the request. The company does not sell inquiry data as a marketing list.
Retention and choices
Business inquiry records may be retained to support follow-up, warranty context, compliance discussions and account history. Visitors may request correction or deletion of contact information, subject to reasonable business and legal obligations. Because automotive parts sourcing can involve documentation trails, some records may remain where they are needed to preserve a transaction history or quality review. Continued use of the website means the visitor accepts this practical B2B handling of submitted information.
Security and business contacts
Hengst applies reasonable safeguards for inquiry records and limits access to people who need the information for sales, catalog, technical or service support. Visitors should avoid sending unrelated personal data and should use company-approved channels when sharing confidential sourcing lists.